Months after voluntarily recalling nearly 150,000 of its Single-to-Double strollers, Mockingbird has announced that they were extending that guidance to some Single Stroller models “out of an abundance of caution.” The company found that under certain conditions, hairline cracks could potentially form in the stroller frame, making it a potential fall risk to children. This recall does not affect any strollers currently on the market and is in response to an issue reported in less than 1% of strollers affected.
“Although this issue is very unlikely to occur,” Mockingbird wrote on its website, “even the small possibility is preventable by installing our free Frame Reinforcement Kit.” This kit has been reviewed and approved by the U.S. Consumer Product Safety Commission as an effective solution to the potential safety concern. Owners can visit Mockingbird’s website to confirm their stroller’s lot number and request a free kit.
Customers can check whether their stroller is affected by the recall by checking the lot number and stroller type on the white product label located on the inner left side of the stroller frame near the top of the basket.
The move comes after the company began receiving reports of issues with certain models of their Single-To-Double stroller. Mockingbird first addressed this issue in late October, urging customers to check their stroller’s frame for cracks.
“We wanted to share that we’ve received reports of some isolated incidents from customers whose Single-to-Double Stroller developed cracks in the side of their frame during use, at times resulting in a break,” the company said in an email to customers and in a post on social media last year. “We’re taking this very seriously, and have been actively investigating to determine if there is a root cause and, if needed, find an appropriate solution.”
The solution, ultimately, was the issue of a recall of certain Single-to-Double strollers in November after 138 reports of the stroller’s frame cracking, often while in use, resulting in harrowing experiences for families and non-serious injuries of at least eight children, according to Consumer Reports. As is the case with its Single Stroller models, Mockingbird is issuing owners a special reinforcement kit to install, consisting of two clamps to be attached to the sides of the stroller’s frame.
The company has issued a voluntary recall of Mockingbird’s Single-to-Double stroller, urging customers not to use the stroller until installing specially made reinforcement kit.
Variously widely shared stories on social media, as well as an October report from Consumer Reports prompted the investigation that led to this recall. On Sept. 15, Ealeal Ginott posted about an incident that seems to correspond with the kind of isolated incidents Mockingbird is referring to. In a public Facebook post, she shared that the stroller, which she had used for just seven months, snapped in half as she and her children were crossing a street in New York City. Her infant and toddler were in their seats, and the older child fell to the asphalt face-first. “Obviously, it could’ve ended much worse,” she wrote, and it appears neither of her children sustained serious injuries. Still, the experience was scary and, as she noted, could have been serious indeed. “I recommended this stroller to so many friends, and now I just feel terrible, because who knows what might happen,” she concluded. “It was terrifying, and I certainly don’t want this to happen to anyone else.”
A representative for Mockingbird told Romper by email that while the company’s products have “always met or exceeded all required product safety standards,” Mockingbird has recently implemented new measures to their production and testing, including reinforced frame tubing and a thicker inner core and over 50 new tests “to put our stroller through the ultimate extremes.”
If you want to know if your family has been affected by the Mockingbird Single-to-Double stroller recall, visit the company’s website.
This article was originally published on